​​Customer Management Consulting

Smart      Sensible      Strategies



PHONE:  515-360-3084 

CONTACT:  tplimmer@theplimmergroup.com  ​                     © 2018 The Plimmer Group LLC.  All Rights Reserved     

​WE GUIDE 

SUSTAINABLE SOLUTIONS  
We collaborate with you and your staff to create sustainable change by rolling up our sleeves and guiding you through every step of the process. We work with our clients to implement both their strategies and tactics. We believe it's critical to develop consensus with all parties on what changes are needed. This approach ensures comprehensive sustainable solutions that save money and improve service! 

WE ACCELERATE 

IMPACT
Our consultants’ background and depth of knowledge in your business allows us to formulate and execute sensible solutions yielding the results you expect in a much shorter time frame. We have been leaders in
these markets and know how to achieve measurable results in service and bottom line performance. The companies we engage won’t have to spend precious time and money bringing our people up to speed on their business. If our consultants can’t hit the ground running with immediate impact, we won’t waste your time or your money.

WE'VE WALKED

IN YOUR SHOES
The Plimmer Group team has had direct financial accountability and has worked at all levels of your industry. We've been where you are. We understand the language, challenges, policies, market and political constraints you're faced with. We've faced similar challenges and effectively worked through them. We bring a level of understanding other consultants don't.


Consultants WITH EXPERIENCE

The Plimmer Group is a consortium of consultants working primarily in the subscription fulfillment, association management, and direct-to-consumer markets. We have a diverse background and years of hands on experience in the markets we serve. We know these industries well and understand the underlying issues affecting service, innovation, growth, and profitability.