​​Customer Management Consulting

Smart      Sensible      Strategies

PHONE:  515-360-3084 

CONTACT:  tplimmer@theplimmergroup.com  ​                     © 2018 The Plimmer Group LLC.  All Rights Reserved     


Our team has wealth of experience at your fingertips.  We provide consulting and management services that allow your association to focus on its core mission.  

We consult with our clients on: association/membership management systems, supporting publication activities, digital/online including content aggregation/consortia, fulfillment, payment processing, contact center, and marketing services. These are all areas that are critical to serving your members, but may not be a core expertise of your staff. As experts in the field of customer management, we bring years of experience and expertise to help you reduce costs, increase efficiency, and make the most of your association's assets.

Our team can provide consultation to in-house staff, directly manage these processes and/or work with an existing outside provider to ensure optimum service and expense structure.

We can also work with you to construct RFP's and partner with you to evaluate your potential providers working with you side-by-side to a final resolution. Your team will benefit from our experience and broad network of resources as well as our extensive knowledge of the providers in the marketplace.

Our extensive experience in the publishing arena can assist with your publication support. Specifically, our team's experience includes:  

                                             Newsletters            Journals

                                             Magazines              Specialized Content Distribution